This agreement outlines the terms of engagement between the applicant and MYRDGUIDE, LLC.
Provider of Services: A member of the MyRDguide team, as listed on the About Page(www.myrdguide.com/about).
Services to be Provided: RD Exam Preparation materials and support services, including but not limited to those listed on our Services Page (www.myrdguide.com/services).
Termination: Access to services will begin and end on the dates specified by MyRDguide.
- If the applicant passes the RD exam before the end date, access to the MyRDguide Course (including recorded materials and resources) will be discontinued.
- If the applicant chooses to stop using the services before the end date, no refunds will be issued, and any remaining balance must be paid in full.
Disclaimer: All materials provided by MyRDguide are proprietary and may not be copied, shared, or sold. The MyRDguide Course is protected by U.S and International copyright laws. All rights reserved. This material is intended solely for the use of the enrolled applicant and only for the purpose of RD exam preparation. Participation in this program does not guarantee a passing score on the RD exam. No refunds will be issued in the event that the applicant does not pass.
Communication: Email is the preferred method of contact. All questions or concerns should be directed to the applicant’s assigned MyRDguide Instructor. If you do not have an assigned MyRDguide Instructor, please email your questions or concerns to [email protected].
We aim to respond within 1–2 business days; however, response times may extend to 2–3 days over weekends and holidays.
Code of Conduct: Furthermore, the applicant agrees to the following:
- Treat all MyRDguide staff with respect and professionalism.
- Refrain from using offensive, inappropriate, or derogatory language.
- Communicate in a professional and courteous manner at all times.
- Address any concerns constructively and respectfully.
- Understand that abusive or disrespectful behavior will result in immediate removal from the program and disqualification from future services.
- Access to live sessions will be available within the applicant's MyRDguide Course.
- MyRDguide staff will not send access links via text or any other messaging platform.
- For Premium Coaching Students: All private sessions must be scheduled during the initial session. These sessions must be used within the applicant's course access period. Unused sessions after course expiration will be forfeited.
Cancellation/Rescheduling of Private Sessions: Applicants must email their assigned tutor at least 24 hours in advance to cancel or reschedule a 1:1 private session. Requests received after this window will not be eligible for refund or rescheduling.
Use of Artificial Intelligence (AI) Tools and Recording Technology: Students are strictly prohibited from using any artificial intelligence (AI) tools, apps, or platforms to record, transcribe, summarize, or take notes during live sessions, private tutoring sessions, or any other MyRDguide service. This includes—but is not limited to—tools such as Otter.ai, ChatGPT, Whisper, Notability AI features, and screen/audio recording software. Violations of this policy will result in immediate removal from the program and disqualification from all future MyRDguide services.
Testimonials: By entering into this agreement, the applicant grants MyRDguide permission to use their communications (including emails, pictures, and feedback) for testimonial purposes. Any personal information will be anonymized unless explicit consent is given to share identifying details.
Failure to comply with any of the above terms will result in immediate removal from the program and disqualification from future participation in MyRDguide services.
By agreeing to these terms and conditions, I acknowledge that I have read, understood, and agreed to the terms outlined in this agreement.